Licensed and Insured Independent Pros
Extraction contractors we refer are independent local businesses that carry their own license and insurance. Ask at the door if you want to see the paperwork; good crews keep it in the truck.
When carpet squishes under your shoes, the pad below is holding gallons, and fans alone will take ages to pull it out. A proper extractor physically pulls that water out of carpet and pad, which is much faster than waiting for it to evaporate.
Our referral line connects Genoa callers with independent, licensed and insured contractors who run truck-mounted and portable extractors. You get a written quote before the extraction wand ever hits the carpet.

With extraction, the machine and the tool attachment do the heavy lifting, and the right combination saves days of drying.
Extraction contractors we refer are independent local businesses that carry their own license and insurance. Ask at the door if you want to see the paperwork; good crews keep it in the truck.
The estimate spells out square footage extracted, pad removal if needed and any equipment left behind. Plenty of them work straight with your adjuster once a claim is open.
Carpet pad sitting in water begins to smell fast, which makes a quick response the whole ballgame. The dispatcher confirms an actual arrival window with a nearby crew before you hang up.
Expect a truck-mounted extractor with serious vacuum lift, and portable units for upper floors and apartments. Weighted and stand-on tools put a person's body weight on the carpet so water is squeezed out of the pad, not just the fibers.
Every gallon the extractor pulls out is a gallon the dehumidifiers never have to deal with. Extraction removes water in liquid form, which is many times faster than turning it into vapor with air movers. Skip that step and the drying phase drags on for days longer than it needs to.
A shop vac falls short because it only pulls from the surface and has a fraction of the lift of a truck mount. It also cannot reach the pad, which is where most of the water sits. Folks run one all evening and still end up with carpet that squishes.
Think about an ice-maker line behind the fridge that leaked into the living room carpet overnight. That is clean water, so the crew may float the carpet: lift it off the tack strip, pull the soaked pad, extract the carpet in place and set drying underneath it.
Laminate is a tougher case: when water runs under the planks in a rental unit, it sits in the underlayment where you cannot see it. Extraction mats and meters show how far it traveled, and swollen boards usually come up.
Field rule: clean-water carpet is often saved, while the pad below is usually tossed. Pad costs little to replace compared to carpet.
Water category can also worsen with time. A clean leak that sits for a few days in warm weather starts to grow bacteria, and that changes what can be kept. It is one more reason to call for extraction right away.

Carpet, wood, laminate and upholstery all trap water in their own way, which is why the tool heads change room to room.

The crew makes slow overlapping passes with a weighted tool until the wand stops pulling water. Wet pad is usually cut out and bagged, then the carpet is relaid once dry.
With clean water, crews often float the carpet: release it from the strip and blow air under it to dry it in place. This saves the carpet and keeps it out of the dumpster.
Flat panels sealed to the floor pull water up through the seams and out of the boards under vacuum. When caught early, it often stops solid hardwood from cupping.
Water slips under click-lock planks and sits on the subfloor where you cannot see it. The crew maps the wet area with a meter, lifts planks where needed and extracts the subfloor below.
Furniture and rugs get treated with smaller upholstery tools made for fabric. Wool and handmade rugs usually get sent to a rug cleaning plant for full washing.
After extraction, the tech checks readings across the floor and up the walls to see where water wicked. Those readings tell the crew where the drying equipment should go.
Let the dispatcher know the flooring type, the size of the wet area and the source of the leak. We route you to the nearest independent extraction crew and give you an arrival window.
The crew pulls up with a truck mount or portable extractor, wands, weighted tools and moisture meters.
First the tech identifies the water source and category, measures the wet area and decides what stays, then puts the quote in writing.
After extraction, the tech takes final readings, sets drying equipment if needed and walks you through what was done.

Our ice-maker line leaked overnight and the whole living room carpet was soaked to the wall. The local contractor from the referral line pulled the wet pad, stood on some kind of weighted tool for an hour and kept our carpet. There was no musty smell later, which was my biggest worry.
I rent an apartment and water came in under the laminate from the unit's water heater closet. The crew my landlord and I were connected with found it with a meter, pulled the wet planks and extracted the subfloor.
I ran my wet vac for hours and the carpet was still squishy. The contractor showed up with a truck mount and got more out of that room in a few passes than I did all night.
The washer drain hose came loose and water ran under the hallway hardwood while we were at work. The contractor we reached through the referral line laid suction mats over the boards and ran them for most of the day. The boards cupped slightly, then settled flat again once everything was dry.
Often, if it got wet from a clean source like a supply line or ice-maker and is extracted quickly. The pad below is normally thrown out, since it traps water and smell.
If sewage or floodwater soaked it, the carpet generally has to go.
Wet vacs grab surface water but lack the suction to pull water out of the pad. Most of the water sits in the pad and subfloor, which a wet vac cannot reach.
Professional crews pair a powerful extractor with weighted tools that squeeze the pad.
For one or two rooms, the extraction often wraps up in a few hours. Drying afterward is a separate step that can take several days.
The crew will give you a time estimate after looking at the wet area.
Not if the pad is removed, the carpet is extracted thoroughly and it dries quickly. A smell usually means water stayed in the pad or subfloor for too long.
Ask the crew whether an antimicrobial treatment is recommended for your situation.
Extraction is the vacuum step that removes liquid water from carpet, pad and flooring. Drying is what follows, with dehumidifiers and air movers removing what is left behind.
The better the extraction, the shorter the drying phase.
Because the crews are based near Genoa, the extraction truck does not have far to travel.
Upstairs condos and apartments often need portable extractors because hoses cannot reach from the street. Houses and small storefronts usually get a truck mount parked right outside.

Call and we will connect you with a local extraction crew.
Call +1-877-637-9008The faster the pad and carpet are extracted, the more you save. Call now for a local crew.